What We Collect and Why It Matters
When you create an account, we collect the name, email address and phone number you provide during registration. When you deposit or withdraw using DANA, OVO or GoPay, we record the transaction reference, wallet identifier and amount so we can match your account balance correctly and
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resolve any payment queries you raise with support. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual login attempts. We do not sell your personal data to third parties. Payment data
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linked to DANA, OVO and GoPay transactions is used solely for processing, reconciliation and fraud prevention. Where local law requires us to retain financial records, we hold them for the period the law specifies; after that, records are deleted from our active systems. Your account data
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stays inside our secured infrastructure. Access is restricted to staff whose role requires it, and all access is logged. Availability of this service depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.